Privacy Policy

Last Updated: February 15, 2025

Introduction

Nascent Health Clinics (“we,” “us,” “our,” or “Nascent Health”) is committed to protecting the privacy and security of our patients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:

Visit our website (nascenthealthclinics.com)
Receive healthcare services at our facility
Communicate with us through email, phone, or other channels
Use our patient portal
Schedule appointments online
Make payments for services
Sign up for newsletters or marketing communications

Our facility is located at 115 E Williams Field Rd #101, Gilbert, AZ 85295.

Scope of This Policy

This Privacy Policy applies to all information collected through our:

Website (nascenthealthclinics.com)
Mobile applications
Patient portal
Electronic health records system
Social media pages
Email communications
Other related services and platforms

HIPAA Compliance Statement

As a healthcare provider, we are required by law to maintain the privacy of Protected Health Information (PHI) and to provide individuals with notice of our legal duties and privacy practices with respect to PHI. We comply with all requirements of:

Health Insurance Portability and Accountability Act (HIPAA) of 1996
HITECH Act
Omnibus Rule
Other applicable federal and state privacy laws

Definitions

To help you better understand this policy, here are key terms:

Protected Health Information (PHI): Any information about health status, provision of healthcare, or payment for healthcare that is created or collected by a Covered Entity and can be linked to a specific individual
Personal Information: Any information relating to an identified or identifiable natural person
Processing: Any operation performed on personal information, whether or not by automated means
Cookies: Small files placed on your device that enable website functionality and tracking
Business Associate: A person or entity that performs certain functions or activities that involve the use or disclosure of PHI on behalf of a covered entity

Information We Collect

Medical Information

We collect the following types of medical information:

Complete patient health history
Physical examination findings
Diagnostic test results and lab reports
Medical imaging results
Treatment plans and progress notes
Medications and prescription history
Allergies and adverse reactions
Immunization records
Insurance and payment information
Family medical history
Social history
Treatment preferences
Advanced directives
Emergency contact information

Website and Technical Information

When you visit our website, we automatically collect:

IP addresses
Browser type and version
Operating system
Device information
Geographic location
Referring website addresses
Length of visits and pages viewed
Navigation paths
Timing, frequency, and pattern of service use

Information You Provide

You may choose to provide us with:

Name, email address, and phone number
Demographic information
Insurance information
Payment details
Health concerns and questions
Appointment preferences
Communication preferences
Survey responses
Testimonials or reviews
Social media interactions

Cookies and Tracking Technologies

Our website uses:

Essential cookies for website functionality
Analytics cookies to understand usage
Marketing cookies for targeted advertising
Session cookies that expire when you close your browser
Persistent cookies that remain on your device

You can control cookie settings through your browser preferences.

How We Use Your Information

Medical Information Use

We use medical information to:

Provide medical treatment and healthcare services
Develop and manage treatment plans
Coordinate care with other healthcare providers
Process insurance claims and payments
Send appointment reminders
Maintain medical records
Comply with legal and regulatory requirements
Conduct quality assurance and improvement activities
Train medical staff and students
Conduct research (with appropriate consent)
Contact you about your care or appointments
Respond to your questions and concerns

Website Information Use

We use website information to:

Schedule and manage appointments
Process payments
Respond to inquiries
Send newsletters and marketing communications
Improve our website and services
Analyze website usage and trends
Customize content and user experience
Maintain website security
Debug and prevent fraud
Comply with legal obligations

Marketing Communications

With your consent, we may use your information for:

Newsletters and health updates
Service announcements
Promotional offers
Educational materials
Event invitations
Patient surveys
Follow-up care reminders

You can opt-out of marketing communications at any time.

Information Sharing and Disclosure

Medical Information Sharing

We may share medical information with:

Other healthcare providers involved in your treatment
Insurance companies and other payers
Business associates with appropriate safeguards
Public health authorities
Law enforcement when required
Courts in response to valid orders
Research institutions (de-identified data only)
Emergency services in critical situations

Website Information Sharing

We may share website information with:

Website hosting providers
Analytics services
Payment processors
Email marketing services
Customer support services
Security services
Legal and regulatory authorities

Business Transfers

If Nascent Health is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your information.

Legal Requirements

We may disclose your information if required by law, including:

Court orders
Subpoenas
Government requests
National security requirements
Law enforcement investigations

Data Security

Technical Measures

We implement security measures including:

Encryption of electronic medical records
Secure servers with SSL/TLS protocols
Firewalls and intrusion detection
Multi-factor authentication
Regular security assessments
Automated threat detection
Backup systems
Access logging and monitoring

Administrative Measures

We maintain administrative safeguards including:

Staff privacy training
Access control policies
Security incident response plans
Risk assessments
Vendor security evaluations
Documentation procedures
Regular policy reviews

Physical Measures

Our facility implements physical security including:

Controlled access areas
Security cameras
Visitor logs
Secure document storage
Clean desk policies
Equipment security

Your Rights

HIPAA Rights

You have the right to:

Access your health information
Request amendments to your records
Receive an accounting of disclosures
Request restrictions on information sharing
Choose how we communicate with you
Receive breach notifications
File complaints about privacy violations
Obtain a copy of this privacy notice

Website Privacy Rights

You have the right to:

Access personal data we hold
Request correction of inaccurate data
Request deletion of your data
Object to data processing
Data portability
Withdraw consent
Lodge complaints with authorities

California Privacy Rights

California residents have additional rights under the CCPA:

Right to know what personal information is collected
Right to know whether personal information is sold or disclosed
Right to say no to the sale of personal information
Right to access personal information
Right to equal service and price

Special Categories

Children’s Privacy

We do not knowingly collect information from children under 13 through our website
Parents/guardians must provide consent for treatment of minors
Special protections apply to minors’ medical information
Parents can access their minor children’s medical records

Sensitive Information

We provide additional protections for sensitive information including:

Mental health records
Substance abuse treatment
HIV/AIDS status
Genetic information
Sexual health information
Domestic violence information

International Data Transfers

While we primarily serve patients in Arizona, if we transfer data internationally, we ensure:

Adequate data protection measures
Compliance with international privacy laws
Appropriate data transfer agreements
Security of cross-border transfers

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Significant changes will be communicated directly to patients and website users. Continued use of our services after changes indicates acceptance of the updated policy.

Retention of Information

We retain information as follows:

Medical records: As required by law (minimum 7 years)
Payment information: As required for accounting
Website data: As needed for business purposes
Marketing data: Until consent withdrawal

Contact Information

For privacy-related questions or concerns:

Privacy Officer
Nascent Health Clinics
115 E Williams Field Rd #101
Gilbert, AZ 85295
Phone: (480) 270-8318
Email: privacy@nascenthealthclinics.com

For general inquiries:
Phone: (480) 270-8318
Email: info@nascenthealthclinics.com
Fax: (480) 270-8318

Your Acceptance of These Terms

By using our website or receiving services, you accept this Privacy Policy. If you do not agree, please do not use our services. You have the right to restrict use of your information as described in this policy.

Effective Date

This Privacy Policy is effective as of February 15, 2025, and supersedes all previous versions.